Managers - Roles and Responsibilities.

Managers are responsible to supervise and take charge of the activities and productivity of their workers. They play an important role in managing the performance of their staff.

They are also involved in employee selection, career development, succession planning and working out compensation and rewards. They are responsible for the growth and increase in the organizations' finances and earnings.

What are your roles and responsibilities?

• Decision making.

A manager makes organizational decisions and handles a variety of problems that arise on a daily basis. You have to identify the problems, create choices and alternative courses of actions.

The daily routine of making decisions include determining how to approach an employee who is not performing or lacking progress and how to bring about change to the organization and its team.

It involves thinking and planning out strategies on how to improve quality and also being cost conscious and effective.

• Goal setting, planning and organizing.

In order for you to achieve long term goals and commit to strategies for substantial earnings, you have to communicate the vision of the company to your subordinates. You break down and clarify the goals that each team or individual have to perform and assign work schedules and strategies.

Having goals and planning out the directions allow for effective time management and saves cost and resources.

• Guiding and giving directions.

Your role as the head of an organization is to guide and give direction so that the team can perform effectively. You offer on the job coaching, training and support. In order for individuals to meet the needs and objectives, they may need extra input, information or skills.

• Empowering others.

The performance of your team depends on your abilities to empower them. How well a person performs depends on his motivation. Your task is to encourage and coach others to improve themselves and the quality of their work. You need to instill in them the desire to excel and accept responsibility and self-management.

• Communication and people skills.

As the boss, your ability to develop trust and confidence, resolve problems and issues will result in a productive, goal oriented work group. You should encourage your team to ask for help, get involved and participate.

Practice empathy and respect their personal values, opinions and ideas. Listen and respond and offer praises and encouragements when they make progress. By doing that you will enhance their self-esteem and they will offer you the cooperation.

A manager is the middle person in between the top management level and the team that reports to him. He has to ensure that communication is smooth and conveyed clearly to avoid misinterpretations and dissatisfaction.

• Evaluating and analyzing.

You need to have the capacity to evaluate and examine a process or procedure and decide on the best choice to produce an outcome. You look at the importance, quality and values and then taking the best approach.

You are also expected to track the progress of each individual's activities and effectiveness, review them and offer feedback and counseling.

• Provide satisfaction among the staff and the customers.

Your subordinates are happy when they know that their supervisors provide them with the necessary tools and resource. They feel secure if the management puts priority on health, safety and cleanliness issues.

You satisfy customers by giving good quality of service or product and take care of their needs.

• Being an exemplary role model.

Managers who set high standards or goals and achieve them are great leaders by examples. The ability to tolerate stress and remain poise under job pressures and still maintain a high activity and energy level are contagious.

You should set the example by being accountable for your own activities and performance. Work harder on your personal growth and you will become a respected and efficient leader.

Return to top of managers page.