"In many instances, employers are made aware of employee dissatisfaction only after that individual resigns." - Max MessmerOne of the major reasons for employee dissatisfaction is the lack of personal growth. If that is not it, how do explain why employees leave their jobs for another when the perks are similar or just slightly more than what they were getting? Why do some decide to work for someone else even though the salaries they are now getting are lower than the previous employments? Why do some others quit when they don't have any other jobs to fall back to and rather be unemployed until they find one? If you ask, the common answer that you will hear is that they were looking for something better. When you ask what better means, they'll tell you what you want to hear. When you probe further, you'll hear that the employee dissatisfaction is due to several other discontents. If you analyze all the reasons, you may find that the displeasure all points back to the lack of personal development. When humans don't experience any kind of self-improvement, they feel bored and uninspired. An employer who doesn't help its personnel acquire better ways to do things and develop a sense of self-worth are going to lose them. People don't work just for the sake of money though that's the main motivation. They want to feel appreciated. They want to feel needed. They want to learn. They want to build great relationships based on trust. If these needs are not met, they rebel by either giving less than their best, bicker around or walk off. What should an employer do? One of the areas that an employer has to look at if employee dissatisfaction is prevalent and they leave at an unacceptable rate is the capability of its heads of departments. He has to evaluate the performance of his managers and supervisors. His leaders can make or break the team and his business. He should provide them with the tools and resources to help them grow and train them to lead. He should encourage his leaders to read. He must lead by example. Business is not all about making profits. Its growth depends on building relationships with everyone involved. That means it's not only looking at his client's interests. Well-trained, motivated and happy employees render outstanding services and bring satisfaction to clients. |
Quote"Keep yourselves far from envy; it eateth up and taketh away good actions, like as fire eateth up and burneth wood." - Prophet Muhammad
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